Privacy Policy

This Privacy Policy (the "Policy") is meant to inform you about the policies at Charter Manufacturing Co., Inc. ("Charter") regarding the collection and use of personally identifiable information on the Charter website (the "Site").

By accessing, submitting information to and otherwise using the Site, you consent to the collection and use of your information by Charter as set forth in the Policy. If you do not agree with the Policy, please do not access, submit information to or otherwise use the Site. If Charter decides to change the Policy, such changes will be posted here, so please check back periodically to ensure that you are familiar with the most current version of the Policy.

What Information Does Charter Collect?

Charter collects both Personal Information and Non-Personal Information.

Personal Information is information that is associated with your personal identity, such as your name, street address, telephone number, e-mail address, username, password, billing number, account number or contact preferences. Our only means of collecting Personal Information is through your submission of such Personal Information to Charter. For instance, on the Site, you might submit Personal Information to Charter in the course of transacting business, registering as a Site user or contacting Charter.

Non-Personal Information is data about usage and service operation that is not associated with your specific personal identity. Non-Personal Information we collect may include the pages you visit on the Site, the length of time you spend on those pages, the type of browser you use or your IP address. Because Non-Personal Information is amassed technologically without user intervention, Charter is able to collect Non-Personal Information with regard to every visitor to the Site.

How Is My Information Used?

Charter may use Personal Information to transact business with you, to communicate with you, to provide you with updated information regarding our services and products and to personalize promotional offers. Charter uses the information it collects to provide you with services, to understand your needs and interests and to evaluate how you use the Site. Occasionally, Charter may also use your Personal Information to contact you for market research regarding Charter products or services. Charter may use Non-Personal Information in order to track Site usability, performance and effectiveness.

With Whom Does Charter Share My Information?

Charter may share your Personal Information with its representatives and agents in order to provide the above-described services. These representatives and agents will handle your Personal Information in accordance with this Policy. Charter additionally may share your Personal or Non-Personal Information with third parties who process information on behalf of Charter for the purpose of carrying out administrative, marketing or technological support functions. As permitted by law, Charter may be required to disclose your Personal or Non-Personal Information to third parties with whom Charter has entered into joint venture agreements, branding agreements or other strategic alliances in relation to products or services you have purchased or about which you have sought information, or in the event of our sale, merger, reorganization or other similar transaction. Finally, Charter may be required to disclose your Personal or Non-Personal Information to the appropriate authorities in special cases when we believe in good faith that such disclosure is necessary: (a) to comply with applicable law or regulation; (b) to identify or bring legal action against someone who may be violating the Terms and Conditions of Use or the Policy; (c) to protect any Site user's rights, property or safety; (d) to protect our rights, property or safety; or (e) to take precautions against our legal liability.

Please note that the Site contains links to websites that are not operated by Charter. These links are provided as a service and do not imply any endorsement of the activities or content on these sites nor any association with their operators. Charter does not control these websites and is not responsible for their content, security or privacy practices. Charter urges you to review the privacy policy posted on each such website you visit prior to using the site or providing Personal Information.

What Security Measures Does Charter Use to Protect My Information from Loss or Misuse?

Charter uses standard industry physical, electronic and administrative precautions to protect and safeguard your Personal and Non-Personal Information. Nevertheless, no data transmission over the internet can be guaranteed to be completely secure. As a result, while Charter strives to protect your Personal and Non-Personal Information, Charter cannot ensure or warrant the security of any information you transmit to us. Therefore, use the Site at your own risk.

What Choices Do I Have Regarding Collection, Use and Distribution of My Information?

Charter, its representatives or agents or other third parties acting on Charter's behalf may, from time to time, send you e-mail or direct mail regarding Charter's products and services. If you do not want to receive such information, please e-mail us at

How Can I Correct or Change My Personal Information?

If you would like to review, correct or change any Personal Information you have provided, please e-mail us at Additionally, if you have established a "User Profile" on a portion of the Site, you may change your Personal Information by visiting that portion of the Site and resubmitting your Personal Information.

What Steps Is Charter Taking to Safeguard Children's Privacy?

Charter does not knowingly collect Personal Information or any other identifying data from children under 13 years of age without the verifiable consent of a parent or guardian. Should a child who we know to be under 13 years of age send us Personal Information without the verifiable consent of that child's parent or guardian, we will immediately delete such information from our database.

Governing Law and Additional Information

This Policy forms part of our Terms and Conditions of Use and as such the laws of the State of Wisconsin, U.S.A. will govern this Policy without giving effect to any principles of conflicts of laws. YOU AND CHARTER AGREE TO SUBMIT TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF THE STATE AND FEDERAL COURTS LOCATED IN MILWAUKEE COUNTY, WISCONSIN, U.S.A. IN ANY LEGAL ACTION OR PROCEEDING RELATING TO THIS POLICY.

If you have questions regarding this Policy, or if you wish to report any violations thereof, you may contact Charter Steel at